Quick comparison
| Feature | CaterTrackr | Joblogic |
|---|---|---|
| Built specifically for catering equipment | ||
| UK-first (Gas Safe, F-Gas, UK VAT) | ||
| Offline engineer app | ||
| Xero integration (draft invoices on job completion) | ||
| Per-engineer pricing (no tiers/bundles) | ||
| 30-day free trial | ||
| Mobile-first engineer experience | ||
| Customer self-serve portal | ||
| Planned maintenance automation | ||
| Service sheet templates | ||
| Subcontractor management | ||
| Advanced reporting and business intelligence |
Why catering service firms switch from Joblogic to CaterTrackr
Joblogic is powerful but takes weeks to configure
Joblogic is a comprehensive field service platform that can do almost anything — but that flexibility comes with complexity. Setting up job types, workflows, custom fields, and integrations takes significant time. CaterTrackr is pre-configured for catering equipment service work. Your engineers can be logging jobs on day one.
Catering equipment needs a catering-specific data model
Joblogic’s generic asset system works across industries but doesn’t understand the difference between a Rational combi oven and a Foster walk-in chiller. CaterTrackr’s equipment records include manufacturer, model, serial number, Gas Safe compliance dates, and equipment-specific service sheet templates out of the box.
Your engineers need offline mode in commercial kitchens
Commercial kitchens are built to keep heat in, not to let Wi-Fi through. Engineers working on equipment in basements, cold rooms, and plant rooms lose connection constantly. CaterTrackr’s engineer app works fully offline — job cards, photos, signatures, time tracking — and syncs when signal returns.
When Joblogic is actually the right choice
If you need advanced business intelligence dashboards, subcontractor management, or a platform that can be configured for any industry, Joblogic is genuinely excellent. It handles multi-site enterprise operations better than we do. If your team has the time and budget to invest in a thorough setup process, Joblogic's flexibility pays off at scale.
What Joblogic users tell us they miss
The initial setup and configuration process is widely reported as time-consuming. Multiple users mention needing weeks of training before their team could use the system confidently.
The mobile app is functional but feels secondary to the desktop experience. Users note that key workflows sometimes require switching back to a desktop.
Customer support response times come up frequently in reviews — users mention waiting longer than expected for issue resolution.
The interface can feel dated compared to newer field service tools, particularly on mobile devices.
Pricing is not transparent — users report needing to go through a sales process to get a quote.
Migrating from Joblogic to CaterTrackr
CSV import — export your customer list and equipment records from Joblogic and import them directly into CaterTrackr.
Concierge migration — for teams of 5 or more engineers, we handle the data migration for you. Send us the exports and we set everything up.
30-day parallel run — run CaterTrackr alongside Joblogic for a month before you commit. No pressure, no contract.